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IMSE: International Master in Service Engineering – (M.Sc.)

Tilburg University

Faculty of Economics and Business Administration
Application Deadline: Cat A and B EM 31/01/2011; non-EU no EM scholarship 15/04/2011; EU no EM scholarship 01/06/2011
Annual Tuition Fee: ≈ € 4,000 - ≈ € 10,296 (non-EEA)
Location: Tilburg / Netherlands / View location on map ▾ Hide location on map ▴
Duration: 24 months Start Date: August
Educational Form:
  • Taught
Education Variants:
  • Fulltime
Special:
Credits (ECTS): 120
Languages: English 
5.040712,51.563119

Location of Tilburg University

Growth of the Service EconomyMany experts see the explosive growth in services as the next major revolution in the world economy. As service economies continue to expand and powerful digital communications networks - such as the Internet - evolve rapidly, companies are transforming from regional businesses to globally integrated enterprises. The fast growing discipline of service engineering is related to service economy growth and the global need for service innovation. Research and education in this field are therefore in high demand. This is why Tilburg University has established cooperation with the University of Stuttgart (Germany) and the University of Crete (Greece) in offering highly-motivated students the International Master in Service Engineering (IMSE).

IMSE at the Interface The multi-disciplinary IMSE programme has been carefully designed at the interface of software service systems and new globe-spanning business processes to prepare students with a background in either business or information technology to become the new generation of service engineers. IMSE is delivered in close cooperation with a number of top quality research institutes and universities, such as UC Berkeley (USA), the University of New South Wales (Australia), Tsinghua University (China) and international companies like ForthNet, IBM, Software AG, Accenture and PriceWaterhouseCoopers. This not only guarantees a curriculum that incorporates the latest developments in the field of service science and service engineering, but also stresses the global orientation of the programme.


Contents

The IMSE programme (120 ECTS) is organised in four successive phases over two years, each providing the core knowledge and developing the skills of the incoming students. The phases are as follows:

* Development and monitoring of software services (University of Stuttgart)
* Analysis of service enabled business processes (University of Crete)
* Design of software services (Tilburg University)
* Thesis: Services Science Topics (any location inside/outside Europe)

The first year comprises the first two phases: during the first phase students learn about middleware platform- and programming models to realise software services, while during the second phase they are trained in analysis and design of software services that realise global business processes.

In the second year, the emphasis shifts towards socio-economic analysis of service-enabled processes in service networks, and optimizing service network performance in terms of business-level key performance indicators (KPIs). The second semester of year two is devoted to thesis work.

Global orientation

Cooperation with both industry and research institutes, links the IMSE programme in a controlled and sustainable manner with the professional sector. IMSE will not only be enriched by knowledge and expertise from top quality research institutes but also by that from leading companies located in different continents, which again underlines the global orientation of the programme.

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Requirements

Admissions Criteria
* The programme is open to students with a Bachelor´s or equivalent undergraduate degree (180 ECTS) either in Management/Economics/Business Administration or in Computer Science/Information System. Students with an engineering degree can be admitted if their previous education includes IT and information systems.
* A satisfactory scholastic average, a minimum 3.0 (B) grade-point average in Bachelor´s degree work completed after the first two years.
* If you are required an English proficiency test then include an official copy of one of the following English proficiency tests: Academic IELTS (min. 6.5 overall/6.0 on parts), TOEFL (min. paper based: 575, computer based: 233, internet based: 90) or Cambridge Proficiency
* An official copy of your GMAT test. The average GMAT score of accepted students at Tilburg University is 600. Or an official copy of your GRE test score. Our incoming students usually score above the 75% percentile on the quantitative section, above the 50% percentile on the verbal section and above 25% on the AWA section .
* Students with a relevant Bachelor degree from one of the partner institutions of the Faculty of Economics and Business Administration Tilburg, University of Stuttgart and University of Crete do not need to submit the GMAT/GRE test score. (Note: a GMAT/GRE is however required in case a student wants to qualify for an Erasmus Mundus scholarship).
* Sent in a complete application package before deadline as stated on appendix

MORE INFORMATION:

Additional Requirements

Minimal degree required: Bachelor's degree
Minimal amount of work experience Not specified

Language Proficiency

IELTS Band: 6.5
TOEFL Paper-based: 577
TOEFL Computer-based: 233
TOEFL Internet-based: 90

Accreditation

The business programmes of the Faculty of Economics and Business have been accredited by the Association To Advance Collegiate Schools of Business (AACSB International). Tilburg University, therefore, is proud to be distinguished as one of the very select group of European institutions to acquire AACSB accreditation.


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