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Service Management and Engineering – (M.Sc.)
Karlsruhe Institute of Technology (KIT)
HECTOR School of Engineering and Management
- Programme Website
- HECTOR School of Engineering and Management
- University Website
- International Department GmbH
- Information about University
- Study Experiences about Germany - STeXX.eu
| Annual Tuition Fee: | ≈ € 30,000 - | ||
| Location: | Karlsruhe / Germany / View location on map ▾ Hide location on map ▴ | ||
| Duration: | 18 months | Start Date: | Anytime |
| Educational Form: |
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| Credits (ECTS): | 90 | ||
| Languages: | English | ||
Location of Karlsruhe Institute of Technology (KIT)
In most developed countries, about two thirds of the economy already thrive on services. However, the journey into a truly service-led economy is just beginning: with the rapid strides in the development of information and communication technology, plenty of options are unfolding to co-create value with customers. Information-based services, individualized solutions and interactive cooperations will characterize tomorrow´s world - linking together agile, dynamic and global service networks of providers and customers. Capturing the emerging opportunities requires globally thinking visionaries, engineers, and managers that are able to combine profound competence in information technology with excellent know how in economics, management and law.
Therefore, the SME master program has been designed as an interdisciplinary program centred around ICT-based services. It draws on the long business engineering tradition in Karlsruhe and benefits from the experience of renowned KIT faculty. It will enable students to understand how significantly modern ICT will shape the future service economy. At the same time, it will empower students to exploit these technologies to develop competitive and innovative service offerings and to drive the service-oriented transformation of businesses and business networks.
The ever increasing share of the service sector, the strategic importance of ICT-based services for all types of businesses, and the tightened competition in the field, leads to a growing worldwide demand for highly qualified specialists in service management and engineering. With the completion of the program - having earned a M.Sc. of the globally well-known Karlsruhe Institute of Technology (KIT) -, participants are well positioned to fill this urgent demand for leadership positions in emerging and traditional industries applying ICT-based service concepts.
Contents
Module Name
Lecture
MM1: Accounting 6 Controlling
Financial Accounting
Management Accounting
MM2: International Project Management
Project Management and Scheduling
Information and Process Modeling
Multiproject Management in an International Setting
Development Management
Intercultural Management
EM1: Information & Service Management
Information and Market Engineering
Innovation of Services
Service Management
EM2: Service Technologies
Advanced Computer Networks
Advanced Web-Applications
IT Safety and Security
Cloud Computing
MM3: Finance and Marketing
Fundamentals of Finance
Business Strategy
Marketing
EM3: Digital Services
Information and Knowledge Management
IT Aspects of eCommerce
Complexity Management
Information Pricing
Service Pricing
MM4: Stochastic and Games
Applied Game Theory
Stochastic Models and Optimization
Simulation and Case Studies
EM4: Business Process and Software Engineering
Software and Systems Engineering
Business Process Engineering
EM5: Regulations & Economics of Networks
Communication Law
Network Economics
Transport Network Economics
Telecommunication and Network Economics
Economics of Contracts
MM5: Law and Contracts
International Intellectual Property Law
Decisions, Contracts, Markets and Trade
International Law – The Law of Business Organizations
You are normally required to take an English Proficiency Test if you come from a non-English speaking country.
Most European Universities recognise the IELTS test.
More informationGRE® revised General Test
GRE Scores are accepted at business schools worldwide. Learn more and register.
Register Now!Requirements
- Appropriate qualification for university entrance: Bachelor, Master, Diplom-FH, Diplom Univ., Diplom BA, Maîtrise, D.E.A. etc.; The first degree should be in the field of engineering, natural sciences, information science or economics. In exceptional circumstances other degrees may be accepted.
- Job Experience: At least three years of work or practical experience in the specific field of the course. References are needed as evidence of this.
- TOEFL Test: Evidence of an adequate knowledge of the English language is required, this is normally in the form of TOEFL (Test Of English as a Foreign Language). This is not relevant for native speakers.
- TOEIC Test: The Test of English for International Communication (TOEIC) measures the proficiency of non-native English-speaking examinees to use English in everyday workplace activities. The TOEIC test is a two-hour multiple-choice test divided into listening and reading comprehension.
- HECTOR Program Director Interview: In a 30-minute interview you are ask to demonstrate your theoretical know-how and professional experience in the field. This interview will either take place at the HECTOR School in Karlsruhe, or through a telefone interview for international applicants.
- HECTOR School Interview: A 45-minute interview follows immediately, you are asked to present your motivation to follow this master program.
- OPTIONAL: A GMAT (Graduate Management Admissions Test) or GRE (Graduate Record Examination) test is accepted and depends on the first degree. For the GMAT at least 600 points are required and for the GRE the student must have scored 4.5 in "analytical writing" and 600 points in both the "quantitative" and "analytical writing" sections.
Additional Requirements
| Minimal degree required: | Bachelor's degree |
| Minimal amount of work experience | 3 years |
Language Proficiency
| TOEFL Internet-based: | 100 |
Accreditation
The program is accredited by the ASIIN (www.asiin.de).
Funding details
Industry Scholarships
At the International Department we believe that it is beneficial for all course participants to have close working relationships with exceptional German and international companies. The International Department can aid its participants in establishing these relationships as it is in the unique position of having top-level executives from leading German companies on its Board of Directors. Relationships can also be established as participants are sponsored by a range of international companies. It is expected that the majority of the Executive Master participants will be corporately sponsored either partly or fully. Therefore, in order to assist candidates in their application for sponsorship we have developed a business case for studying an Executive Master of Science at the Hector School.
HECTOR School Scholarships
The International Department also offers a very limited number of scholarships, covering full or part tuition costs. This is an outstanding opportunity for exceptional candidates who wish to be self-subsidised. It is essential that scholarship applicants are likely to be among the best on the course and have high potential for success after completing the program and leaving the Hector School.
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