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| Annual Tuition Fee: | ≈ € 8,745 - ≈ € 12,333 (non-EEA) | ||
| Location: | Guildford / United Kingdom / View location on map ▾ Hide location on map ▴ | ||
| Duration: | 12 months | Start Date: | September |
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| Languages: | English | ||
Location of University of Surrey
The MSc programme in International Hotel Management, from the School of Management, concentrates on the operation, delivery, management and strategic issues involved with providing successful hotel and related services worldwide. This includes an understanding of the economic, social and technical issues involved in such operations.
An integral part of the programme is to encourage students to consider hospitality management from the strategic perspective. Increasingly it is recognised that successful organisations may achieve competitive advantage from the effective strategic management of assets, competences and capabilities. For example, students will gain knowledge of, and be able to identify, the key strategic decisions facing hospitality or food operations managers, and evaluate alternative approaches to the strategic management of these key decision areas.
The programme will be of particular interest to graduates who wish to build a career, or experienced managers and executives who wish to broaden their knowledge and improve their skills in modern business practice, and educators in the hotel field who wish to further their knowledge.
Contents
This programme consists of six compulsory modules, two modules from a range of six elective modules, and a dissertation.
Compulsory Modules
Hospitality and Tourism Operations Systems
The aims of this module are to develop an understanding of systems theory, systems design and systems analysis, and to apply this to a range of hospitality operations. This will provide a framework that will allow students to evaluate critically the effectiveness of existing or potential operating systems.
Hospitality Services Marketing
This module provides an introduction to hospitality marketing. It develops an understanding of the role of marketing as a business philosophy, viewing marketing as a systematic thought process, a set of techniques underlying the planning and execution of marketing strategy and tactics.
Organisational Behaviour
This module integrates the study of forms, structures and processes of organisations with the human aspects of psychology at work, providing a set of analytical processes for understanding behaviour at work and managerial processes.
Research Methods
Introducing the process of research project formulation and the key elements of research design, this module should prepare students to design and execute their research study for their dissertation in a systematic and scientific manner.
Financial Management
This module provides the foundations for understanding, analysing and interpreting financial information, and enables students to apply accounting principles and financial theory across management disciplines and organisations.
Strategic Management of International Hospitality Companies
This module is designed to encourage students to consider hospitality management from the strategic perspective. Increasingly it is recognised that successful organisations may achieve competitive advantage from the effective strategic management of assets, competences and capabilities.
Elective Modules
Asset Property Management
This module is designed to develop an understanding of how firms manage their property assets and align this with their overall strategy. In some industries, notably retail and hospitality, the process of the maintenance, improvement and management of property is an essential part of a firm£s activity.
Managing Employees in Service Industries
The aim of this module is to introduce students to some of the key concepts and issues in managing people in a service sector context. Taking a managerial perspective, it provides an understanding of the role and function of managers in various types of service organisations.
Service Quality and Customer Satisfaction Measurement
Managers in the tourism industry require strategic vision for measuring and managing quality and customer satisfaction. This module will enhance understanding of service quality and customer satisfaction and their measurement.
Travel Catering Management
This specialist module aims to meet the needs of those students who are interested in examining the business processes and logistics involved in the travel catering industry. It also aims to assist those who are considering undertaking a career with either a domestic or international travel company.
Other elective modules include Consumer Behaviour and Strategy.
You are normally required to take an English Proficiency Test if you come from a non-English speaking country.
Most European Universities recognise the IELTS test.
More informationRequirements
Usually, a Bachelors degree (UK Lower Second/2.2 or above, or equivalent qualification) from a recognised British or overseas university. However, every applicant is assessed individually on their own merit. Higher level professional qualifications may also be accepted. Relevant work experience could be an additional benefit where applicants have not reached the standard entry requirements, although it is not an admissions requirement for this particular degree programme.
Candidates for whom English is not their first language will normally be required to have taken an English language test and achieved a score of either: TOEFL - 550 or above; IELTS - 6.0 or above; or Cambridge Advanced Certificate in English - Grade C or above. This test must have been taken within two years of the programme start date.
The School also assists students whose first language is not English through close cooperation with the University's Language Centre.
Language Proficiency
| Cambridge English: Advanced (CAE): | Grade C (Score: 60) |
Accreditation
The University of Surrey School of Management is unique as the only business school in the world to hold simultaneous accreditation from the Association to Advance Collegiate Schools of Business (AACSB), Association of MBAs (AMBA) and the United Nations World Tourism Organization (UNWTO). MBA and Tourism students can be assured of the quality of their programme and the School as recognized by these awards.
The Association to Advance Collegiate Schools of Business (AACSB) is an international body which assesses business schools on the quality of their programmes and operational management. AACSB International accreditation represents the highest standard of achievement for business schools, worldwide.
Institutions that earn accreditation confirm their commitment to quality and continuous improvement through a rigorous and comprehensive peer review.
AACSB International accreditation is the hallmark of excellence in management education. AACSB International accreditation assures stakeholders that business schools:
* Manage resources to achieve a vibrant and relevant mission.
* Advance business and management knowledge through faculty scholarship.
* Provide high-calibre teaching of quality and current curricula.
* Cultivate meaningful interaction between students and a qualified faculty.
* Produce graduates who have achieved specified learning goals.
An AACSB accredited business school gives an assurance that it is amongst the best in the world.
The Association of MBAs (AMBA) accreditation is widely recognised as the global standard for MBA programmes. The association has acted as an advocate for MBA programmes around the world since 1967 and assesses business schools and their post-experience management programmes against rigorous criteria. These criteria include:
* The institution offering an MBA should have a clear strategy and mission, explicitly expressed and regularly updated. It will have a clear understanding of the market for its products.
* Staff should be credible in terms of their academic qualifications, their ability to teach business at postgraduate level, the quality of their research and the extent of their business contacts and consultancy activities.
* As the MBA is a post-experience, postgraduate degree, students admitted onto an accredited MBA must have a minimum of three years work experience, with the cohort averaging 5 years experience.
* The curriculum should be generalist in nature and must cover the core business skills: marketing, the economic and legal environment of a business, accounting and quantitative methods, finance, organisational theory, interpersonal skills, information technology, and the processes and practices of management.
The School of Management has a long association with the tourism industry and a worldwide reputation for excellence in tourism education. It was the first institution in the UK to receive UNWTO TedQual certification for both its undergraduate and postgraduate tourism programmes.
The UNWTO TedQual certification system contributes to the quality and efficiency of tourism education training and research. It proposes a methodology and voluntary standards with universal scope to more clearly define the quality of tourism education systems. The UNWTO TedQual certification system is a quality assurance system for tourism education, training and research. The specific aims of the UNWTO TedQual certification system are:
* Establish a quality standard for tourism education and training systems.
* Smooth the way towards greater pedagogic productivity in tourism.
Ask a Question
You can contact Dr Hesham Al-Sabbahy to ask a question about International Hotel Management at University of Surrey.
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