Business Administration and Management - Curriculum in Service Management, M.Sc.

  • Application Deadline
  • 24 months
    Duration
  • English (book IELTS)
    Language
Service Management (SEM) is an international Master degree in Business Administration and Management. It aims at developing professional profiles tailored to service management in both industrial and services companies operating in domestic and international markets. The Business Administration and Management - Curriculum in Service Management course is offered at the University of Bologna.

About

Services represent the largest sector of the economy of most OECD countries and the only sector that witnessed employment growth in the last few years. Along with the growth of service sectors (retail, intermediation, consultancy, financial services, hospitality, etc.), services are increasingly embedded in most traditional and innovative manufacturing businesses. The rising prominence of service management strongly depends on the ongoing developments in information and communication technologies as well as market globalization. Services are key for the growth and success of today’s organizations.

The Business Administration and Management - Curriculum in Service Management course is offered at the University of Bologna.

Students will learn the knowledge and tools needed to design and implement successful strategies and operations associated with service management in national and international firms and with service delivery to client firms or customers.

Career prospects

Graduates in Service Management will be able to work as:

  • marketing or purchasing manager or staff
  • sales manager or staff
  • general manager 
  • export manager
  • financial manager of services
  • customer relationship manager
  • customer operations manager
  • business analyst
  • management control

Programme Structure

Courses included:

  • I.C. of Economics
  • I.C. of Accounting
  • Financial reporting
  • Multidimensional reporting
  • International Commercial law
  • Human resource management and leadership

For more information, please visit the programme website.

Detailed Programme Facts

  • More details:

    The Call for applications will be available by the end of January or beginning of February. 

  • Programme intensity Full-time
    • Full-time duration 24 months
  • Credits
    120 ECTS
  • Languages
    • English
  • Delivery mode
    On Campus

English Language Requirements

This programme requires students to demonstrate proficiency in English.

Book IELTS

Academic Requirements

Minimum requirements:

  • Bachelor Degree (Italian or foreign, to be obtained within 31st October 2017) subjected to verification of eligibility by the committee
  • Minimum language requirement: English B2 level

    Part 1: CV Evaluation by the Committee

    • Merit and academic background
    • Relationship of the Bachelor Degree with the objectives of the programme SEM
    • CV and international studying or working experience
    • Motivation letter
    • English at B2 level

    Part 2: Interview

    • Interview in English evaluating the personal motivation, attitude and skills of the candidates.

    Tuition Fee

    • International Applies to you

      3076 EUR/year
      Tuition Fee
      Based on the original amount of 3076 EUR per year and a duration of 24 months.
    • National Applies to you

      3076 EUR/year
      Tuition Fee
      Based on the original amount of 3076 EUR per year and a duration of 24 months.
    We've labeled the tuition fee that applies to you because we think you are from and prefer over other currencies.

    Tuition fees are estimative. All students pay based on their Equivalent Financial Situation Indicator (ISEE), irrespective of the programme they enrol on.

    Living costs for Rimini

    850 - 1300 EUR/month
    Living Costs

    The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

    Funding

    • Study grants: UNIBO action 1
    • Study grants, housing, meals vouchers: ER.GO. Benefits
    • Awards for the best 1st year students
    • Scholarships for dissertation abroad on a merit basis
    • Awards for the best dissertations (2nd year students)
    • Awards for internships abroad
    • Erasmus+ and Overseas 

              StudyPortals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

              The Global Study Awards: get funded with up to £10,000 to study abroad

              Together with the ISIC Association and British Council IELTS, StudyPortals offers you the chance to receive up to £10000 to expand your horizon and study abroad. We want to ultimately encourage you to study abroad in order to experience and explore new countries, cultures and languages.